FAQ

Try writing again to the other User. To show your sincerity it is best to avoid one-liner messages.Courtesy also helps.

However, even the best message does not guarantee a reply. There are usually a few reasons for this:

  • The person is busy and doesn't check his or her e-mail very often. Be patient and try waiting at least a week.The person may be getting a large number of replies, so he/she hasn't had time to get back to everyone.
  • Your message may not have connected with the person.
  • The final point happens quite frequently, just as it can in real life. If you don't get a  reply in a week or so, try re-writing your message, possibly in a different manner. 
  • However, don't be too persistent. If you don't hear from the person after the third  message, maybe it's time to move on. There are plenty of other matching Ads out  there!
  • Please check that you have logged in with the correct Username, as you may have registered for multiple accounts on our system.  The correct Username is always sent with the notification e-mail. Our  Messenger stores all messages for 30 days, after which they are automatically purged.  Otherwise, you should be able to see them in your Inbox.

 

If you do come across something suspicious, please alert us  immediately by clicking the Live Chat window or use the Feedback form in the Contact Us page. We encourage you to provide your seemless support to keep WinDeal.ie a healthy business classifieds website.

 

 

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